Since 9/11, the Transportation Security Administration (TSA) has been commissioned with keeping airlines free from potential weapons. While performing this task, millions of innocent and often sentimental and valuable articles have been forfeited with no hope of retrieval. The deployment of ReturnKey Systems' automated mailing kiosks (AMKs) in major international airports now offers the traveling public an alternative to forfeiture while affording TSA a viable alternative to confiscation. As an additional benefit, U.S. Postal Service is returned to the terminals serviced by the kiosks.
"We developed a system that meets everyone's needs. We worked with and through Homeland Security, the TSA, the U.S. Postal Service and local law enforcement authorities to develop an AMK system that meets or exceeds everyone's need for safety and security. Then we made it simple and user-friendly so that anyone from age 9 to 90 could use the system," said Steve Kranyec, the founder of ReturnKey Systems Inc.
ReturnKey Systems began developing the AMK in 2002 and is now deploying the system in major international airports. The AMK incorporates touch screen technology, audio and visual prompting, and step-by-step instructions. In addition, it employs security features unlike any other system. Those featured include address verification, image capture, item identification, size and weight limitations, heavy duty vaulting, and remote system monitoring.
The ReturnKey Systems AMK has recently been deployed at Newark International, Dulles International, LaGuardia, and Bush Intercontinental. Additional airports are scheduled throughout the year. It is also important to note that the AMK brings Postal depositories back into the airport terminals since being removed after 9/11. This feature alone brings value to the airport authorities and improves overall customer service.
While offering the passenger a means to retain their items, the AMK also benefits TSA by eliminating time-consuming confrontations with agitated passengers. This frees screeners to concentrate on the task at hand, identifying potentially hazardous items before they reach the plane.
According to Kranyec, "Overall, the AMK benefits everyone at the airport. TSA improves screening times and eliminates confrontations, airlines and the airport authorities improve customer service, mailboxes return to the terminals, and, most importantly, the travelers get to keep their family heirlooms. It's a win-win-win situation."
For more information on ReturnKey Systems' AMK or to schedule a demonstration in a major airport, please contact ReturnKey Systems Inc, 2500 W Main Street, Suite G16, League City, TX 77573 or call 877-ReturnKey.
